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Practice Note - Operation of a Municipal Emergency Coordination Centre

This practice note provides guidance to municipal councils and emergency management agencies for a standard approach to establishing and operating a Municipal Emergency Coordination Centre (MECC). It is also a guide to the best practice of managing a MECC, depending on the resources available to the councils. The processes and templates contained in these guidelines are not intended to be prescriptive but adaptable to the needs of individual councils.

The practice note covers the functions required to operate a MECC facility and takes into consideration that in many cases, multiple functions may be allocated to one person.

The Office of the Emergency Services Commissioner (OESC) has prepared this information in partnership with the Municipal Emergency Management Enhancement Group (MEMEG) and in consultation with councils and emergency services and agencies within Victoria, to identify the most appropriate procedures and templates to apply to the operations of a MECC. The information contained within this Practice Note is based on the collective knowledge of many councils that have experienced emergencies. The willingness of councils and agencies in sharing their knowledge and experience is acknowledged.

This practice note will be regularly reviewed and updated by MEMEG to ensure it is current, however, suggestions to promote continuous improvement are always welcome and should be addressed to MEMEG through the MEMEG Executive Officer at OESC on oesc@justice.vic.gov.au


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Author: Office of the Emergency Services Commissioner
Place of Publication: Melbourne
Publisher: Office of the Emergency Services Commissioner
Date of Publication: November 2008
Number of Pages: 57
Copyright: State of Victoria, 2008