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2012 Resilient Australia Awards The Resilient Australia Awards is an Australian Government initiative sponsored by the Commonwealth Attorney-General’s Department, in conjunction with States and Territories. They recognise innovative practices and achievements across the nation that are making our communities safer, stronger, more resilient and better prepared to manage any emergency situation.
Commissioner's Submission 1 May 2009 to the 2009 Victorian Bushfires Royal Commission To download a copy of the Emergency Services Commissioner's submission, dated 1 May 2009, to the 2009 Victorian Bushfires Royal Commission,  click on the link below.
Commissioner's Submission 22 April 2010 to the 2009 Victorian Bushfires Royal Commission To download a copy of the Emergency Services Commissioner's submission, dated 22 April 2010, to the 2009 Victorian Bushfires Royal Commission, click on the link below.
Community Alert Siren Trial Frequently Asked Questions Frequently asked questions about the Community Alert Siren Trial in Steels Creek and Olinda are available below.
Community Alerting for Bushfire - A Local Solution for a Local Need The Ferny Creek Fire Alert Siren is an end product of a collaborative community, local government and emergency service working group process to establish an alerting system which would enhance the bushfire preparedness, planning and survival activities of a specific community in Ferny Creek. The project was initially set up as a response to a community request for ‘early warning’ as a result of the bushfires in Ferny Creek in the Dandenong Ranges in 1997.
Community Information and Warning System (CIWS) The Community Information and Warning System Trial and Evaluation report describes the importance of public warnings to community safety and defines the types of emergency events which may necessitate a Community Information Warning System. The report provides an overview of the key technological and social components of the system and a concept map description.
Coode Island Community Warning and Information System A report by the Office of the Emergency Services Commissioner on the evaluation of the trial of automated telephone message technology as part of the Coode Island Community Warning system.
EM Info: Current Issue EM Info is Victoria's emergency management magazine, providing a broad coverage of emergency management stories and information to the Victorian emergency management community.
EM Info Archive: 2001-2002 Archive of 2001-2002 EM Info magazines.
EM Info Archive: 2003-2004 Archive of 2003-2004 EM Info magazines.
EM Info Archive: 2005-2007 Archive of 2005-2007 EM Info magazines.
EM Info Archive: 2008-2010 Archive of 2008-2010 EM Info magazines.
Emergency Management Discussion Paper The Emergency Management Discussion Paper was developed in 2006 to explore opportunities and directions for Victoria’s emergency management arrangements. As part of the process of continually improving the comprehensive arrangements in Victoria, broad stakeholder input was sought for 17 identified issues and challenges facing the sector.
Emergency Management Manual Victoria The manual contains policy and planning documents and provides information on the roles played by different organisations in emergency management.
Emergency Management Training Nomination Form The Australian Emergency Management Institute's nomination form is to be used for all advanced and professional development training, as well as the Introduction to Emergency Management for Local Government training course.
Emergency Services Commissioner submission to Parliamentary Inquiry into Land Management In 2007, ENRC received the Terms of Reference to inquire and examine the impact of public land management practices on the frequency, scale and intensity of bushfires in Victoria.
Emergency broadcasters list Official emergency warnings will now be broadcast on ABC Local Radio, UGFM – Radio Murrindindi, Stereo 974, Plenty Valley FM, Alpine Radio, Radio Mansfield and selected commercial radio stations across Victoria and SkyNews television. During emergencies, updates will be issued by authorised emergency services such as the CFA, and emergency warnings will interrupt normal programming when necessary.
Examination of Prescribed Burning Practices - Wilsons Promontory A report by the Emergency Services Commissioner about how the management of fuel reduction burns can be improved and the risk of escapes minimised.
Exercise Management Field Kit The Emergency Management Exercise Group has six Exercise Management Field Kits that are aimed at multi-agency training and exercise strategies and programs. Five of the field kits are located with the Victoria Police Regional Emergency Management Inspectors around Victoria, with the sixth kit held by the Office of the Emergency Services Commissioner.
Exercise Management Telephone Kit The Office of the Emergency Services Commissioner has developed an Exercise Management Telephone Kit. It is a portable tool, which is used to simulate a Control/Coordination Centre in relation to the telephone system required to support multiple agencies being represented and activated.
Exercise Writing and Resources It is widely recognised within the Emergency Management sector that exercising the arrangements is a vital component to improve preparedness in the event of any emergency. Victorian Government agencies conduct a range of exercises each year. The outcomes from exercises are designed around a set of focussed objectives.
Formal Relationship Protocol - Office of the Emergency Service Commissioner and the Metropolitan Ambulance Service The Relationship Protocol between the Office of the Emergency Service Commissioner and the Metropolitan Ambulance Service was signed on 30 August 2007.
Formal Relationship Protocol - Office of Emergency Services Commissioner and Life Saving Victoria Relationship protocol between OESC and Life Saving Victoria
Formal Relationship Protocol - Office of the Emergency Services Commissioner and the Emergency Services Telecommunications Authority Formal Relationship Protocol - Office of the Emergency Services Commissioner and the Emergency Services Telecommunications Authority
Formal Relationship Protocol - Office of the Emergency Services Commissioner and Victoria State Emergency Service Formal relationship protocol OESC and VICSES
Guidelines for the Use of Community Alert Sirens in Emergencies The 2009 Victorian Bushfires Royal Commission Interim Report recommended that the Office of the Emergency Services Commissioner and the Country Fire Authority develop guidelines on the use of sirens for communities that decide to use a siren as part of their response to bushfires.
Halls Gap Fire Risk Management Project Research examining bushfire awareness and preparedness of accommodation providers and tourists in Halls Gap.
Improving Emergency Response at Melbourne Airport A report by the Emergency Services Commissioner on the response to an emergency incident at Melbourne Airport in 2005.
Interim Report of the Inquiry into the 2002-2003 Victorian Bushfires An Interim Report was presented to the Premier in August 2003 by the Victorian Bushfire Inquiry panel, to enable matters requiring action to assist in the preparation for the forthcoming fire season and assist in moving forward from the fire event of the summer of 2002-2003.
Living With Risk: Ferny Creek Fire Alert Siren Evaluation Report The 'Ferny Creek Fire Alert Siren Evaluation Report' was initiated by the State Coroner's recommendations from the inquest into three deaths that resulted from the Ferny Creek fire on 21 January 1997, and the concerns expressed by Ferny Creek residents about the lack of early warning received.
Marine Emergency Framework Review Final Report The government requested that the Emergency Services Commissioner undertake the Marine Emergency Framework Review (the Review) with the support of the Department of Infrastructure (now the Department of Transport), with a view to recommending to government, improved arrangements if warranted. The Minister for Roads and Ports announced the commencement of the Review in August 2007.
Measuring Community Awareness and Preparedness for Emergencies in Victoria In 1999, the Australian Bureau of Statistics funded a research project for the Office of the Emergency Services Commissioner to undertake research measuring community awareness and preparedness for emergencies in Victoria. This document published in 2000 is applicable and relevant not only in the emergency management context, but across other sectors where community change is sought in both attitude and behaviour.
Memorandum of Understanding - Emergency Services Commissioner and Essential Services Commission Memorandum of Understanding between the Essential Services Commission and Emergency Services Commissioner, setting out the roles and functions of each.
Memorandum of Understanding - Victorian Government and ABC Victoria This document details the memorandum of understanding between ABC Victoria and Victorian emergency services organisations.
Memorandum of Understanding - Victorian Government and Alpine Radio On 10 March 2011 the Victorian Government signed a Memorandum of Understanding (MOU) with community broadcaster Alpine Radio for the broadcast of official emergency information and warnings. Alpine Radio can be heard on 96.5 FM in areas of the Alpine Shire, including Mount Beauty, Bright, Harrietville and Falls Creek.
Memorandum of Understanding - Victorian Government and Mansfield Community Radio On 9 March 2011 the Victorian Government signed a Memorandum of Understanding (MOU) with community broadcaster Mansfield Community Radio for the broadcast of official emergency information and warnings. Mansfield Community Radio can be heard on 99.7 FM in areas of the Mansfield Shire, including Mansfield, Goughs Bay, Tolmie and Maindample.
Memorandum of Understanding - Victorian Government and Plenty Valley FM On 12 October 2010 the Victorian Government signed a Memorandum of Understanding (MOU) with community broadcaster Plenty Valley FM for the broadcast of official emergency information and warnings.
Memorandum of Understanding - Victorian Government and Sky News The Victorian public can get prompt, clear and concise information during an emergency as a result of a Memorandum of Understanding (MOU) between the Victorian Government and Sky News.
Memorandum of Understanding - Victorian Government and Stereo 974 FM On 12 October 2010 the Victorian Government signed a Memorandum of Understanding (MOU) with community broadcaster Stereo 974 for the broadcast of official emergency information and warnings.
Memorandum of Understanding - Victorian Government and UGFM – Radio Murrindindi UGFM – Radio Murrindindi is the first Australian community broadcaster to have official emergency broadcaster status.
Natural Disaster Resilience Grants Scheme The Natural Disaster Resilience Grants Scheme contributes grants towards a range of emergency management projects. The scheme for 2012-2013 has closed.
People Movement During Bushfires Research This research was undertaken in the 52 identified high bushfire risk townships for the Office of the Emergency Services Commissioner. Part one was conducted in early November 2009 to understand what actions people were planning to take in the 2009-2010 fire season. The research was replicated in the same 52 high bushfire risk townships in February-March 2010.
Practice Note - Emergency Management Team This practice note provides guidance to emergency management agencies and other relevant organisations with a standard approach to establishing and operating an Emergency Management Team (EMT). It is also a guide to the practice of managing incidents requiring collaborative decision-making and enhancement of the existing emergency management arrangements.
Practice Note - Operation of a Municipal Emergency Coordination Centre This practice note provides guidance to municipal councils and emergency management agencies with a standard approach to establishing and operating a Municipal Emergency Coordination Centre (MECC). It is also a guide to the best practice of managing a MECC, depending on the resources available to the councils. The processes and templates contained in these guidelines are not intended to be prescriptive but adaptable to the needs of individual councils. The practice note covers the functions required to operate a MECC facility and take into consideration that in many cases, multiple functions may be allocated to one person.
Practice Note - Sourcing Supplementary Emergency Response Resources From Municipal Councils This Practice Note clarifies the policy and procedures governing the sourcing of supplementary emergency response resources from municipal councils. It is issued for the information of municipal council emergency management practitioners and emergency response agencies.
Report of the Inquiry into the 2002-2003 Victorian Bushfires A report on the inquiry into issues relating to events leading up to, during, and post the 2002-03 bushfire season.
Review of the April 2008 Windstorm In April 2008 a severe windstorm impacted upon Victoria, including metropolitan Melbourne. Following the windstorm the Minister for Energy and Resources and the Minister for Police and Emergency Services requested the Emergency Services Commissioner to undertake a review of the windstorm to identify potential improvements to emergency management arrangements.
Review of the Implementation of the Draft Guidelines on the Notification of Designated Neighbourhood Safer Places
Signage Guidelines for Neighbourhood Safer Places The Interim Report of the 2009 Victorian Bushfires Royal Commission stated in recommendation 8.8 that "The State to have developed uniform signs for designated community fire refuges and neighbourhood safer places in Victoria."
Social Media in the 2011 Victorian Floods Report The Office of the Emergency Services Commissioner and the Victorian State Emergency Service commissioned an independent research project to further understand and document social media activity in the 2011 Victorian floods. The research was conducted by Alliance Strategic Research.
Standard Emergency Warning Signal Guidelines (SEWS) The Standard Emergency Warning Signal (SEWS) is a distinctive siren sound that is played in the event of an emergency.
The Process of Building Community Alert Systems: A Case Study of Community Consultation This case study of Coode Island tracks the community and agency engagement process which was the first step in the development of an integrated model of community warning. This study has recognised the citizenship role of community members and shared responsibility of major hazard facilities, local government, emergency services and community residents.
Training and Exercise Bulletin The Office of the Emergency Services Commissioner produces a monthly Training and Exercise Bulletin featuring a state-wide exercise calendar, as well as outlining opportunities available in four areas:
Memorandum of Understanding - Victorian Government and Commercial Radio Australia On 26 October 2009 the Victorian Government signed a Memorandum of Understanding (an MOU) with Commercial Radio Australia for more than 40 commercial radio stations across Victoria to become official emergency broadcasters.
Non Road Rescue Crew Rescue Report This form is for lodgement with the Divisional Emergency Response Coordinator by an emergency service crew, which commences or effects road rescue in the absence of an approved crew.
Pocket Guide for Road Rescue Crew Members This pocket guide is a summary of the key features of the Road Rescue Arrangements - Victoria. The document creates an integrated multi-agency delivery network that operates within the framework of the State Emergency Response Plan.
Road Rescue Arrangements Victoria An overview of the development and provision of road rescue services in Victoria. Includes historical background, policy documents and definitions.
Victorian Warning Protocol The Victorian Warning Protocol provides emergency response agencies with coordinated and consistent direction on advice and/or warnings to inform the Victorian community of a potential or actual emergency event. The Protocol was developed under the auspices of the national warning principles.
Volunteer Charter A practical demonstration of the Government's commitment to volunteers is embodied in the Country Fire Authority Volunteer Charter that represents the moral obligations of the Victorian Government, the Country Fire Authority and its volunteers to each other and to the Victorian community.
Westpoint Chemical Fire Community Report This page provides information about the released multi-agency report into the Westpoint chemical fire.
Workers in Uniform Community Guide - second edition The Workers in Uniform Community Guide second edition showcases the badges and uniforms of Victoria's emergency services, as well as a short description of what services they provide, specific programs they offer for multicultural communities and how you can contact them.